Privacy Policy

1. Introduction

Welcome to 301 Redirect SEO ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our redirect management platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Payment Information: Billing details processed securely through Stripe
• Profile Information: Optional profile details you choose to provide
• Redirect Data: Source URLs, target URLs, and redirect configurations

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, operating system, IP address
• Redirect Analytics: Click data, user agents, referrers for redirect tracking
• Cookies: Authentication tokens, session data, preferences

2.3 Third-Party Integrations

• Google Search Console: Access to your GSC data with your explicit permission
• WordPress: Connection details and credentials you provide
• Other Platforms: Data from connected services (Vercel, Netlify, Cloudflare)

3. How We Use Your Information

We use your information to:

• Provide and maintain our redirect management services
• Process your transactions and manage subscriptions
• Send you technical updates, security alerts, and support messages
• Analyze redirect performance and generate analytics reports
• Improve our platform and develop new features
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our Terms of Service
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We share your information with:

• Service Providers: Stripe (payments), Vercel (hosting), Neon (database)
• Third-Party Integrations: Services you explicitly connect (Google, WordPress, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do NOT: Sell your personal information, share redirect data publicly, or use your data for advertising targeting.

5. Data Security

We implement industry-standard security measures:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure password hashing using bcrypt
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure API authentication with NextAuth.js
• Database backups and disaster recovery

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Export: Download your redirect data in portable formats
• Objection: Opt-out of marketing communications
• Restriction: Limit how we process your data
• Portability: Transfer your data to another service

To exercise these rights, contact us at privacy@301redirectseo.com

7. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: To understand how you use our platform
• Preference Cookies: To remember your settings and choices

You can control cookies through your browser settings. Note that disabling essential cookies may limit platform functionality.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for:

• Legal compliance and dispute resolution: up to 7 years
• Aggregated analytics data: indefinitely (anonymized)
• Backup copies: up to 90 days

9. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to lodge a complaint with your local data protection authority
• Right to withdraw consent at any time
• Right to object to automated decision-making
• Right to receive information about data breaches

Our lawful basis for processing: Consent, Contract performance, Legitimate interests, Legal obligations

14. CCPA Compliance (California Users)

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold
• Delete your personal information
• Opt-out of the sale of personal information (we don't sell your data)
• Non-discrimination for exercising your rights